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Market Research

The Patient Experience Gap: What Singapore Healthcare Providers Don’t Know About Their Customers

“In healthcare, the experience of the patient is the new marketing.” – David Feinberg, former CEO of Geisinger Health In Singapore’s fast-paced, tech-forward society, the healthcare system is widely regarded as efficient, modern, and accessible. However, behind this polished exterior lies a growing disconnect between healthcare providers and the patients they serve — a patient experience gap that threatens long-term trust and engagement. Despite digital advancements, many healthcare providers still fall short in understanding the emotional, cultural, and personalized needs…

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Consumer Research, Market Research

Why Singapore Consumers Are Changing Their Buying Habits in 2025 (And How Your Business Should Respond)

Understanding Singapore’s Evolving Consumer Landscape in 2025 Singapore’s consumer landscape is undergoing a dramatic transformation in 2025. Traditional purchasing patterns are evolving rapidly, creating both challenges and opportunities for businesses across all sectors. Understanding these shifts isn’t just important—it’s essential for survival in today’s competitive Singapore marketplace. Singapore Consumer Behavior Trends 2025: What Market Research Reveals Our comprehensive market research studies reveal several critical shifts in Singapore consumer behavior that businesses must address to remain competitive: Digital-First Purchase Journey in…

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Business & Economy, Market Research

5 Critical Questions Singapore Startups Must Answer Before Launch (Based on Real Market Data)

Singapore Startup Market Research: Essential Pre-Launch Questions Singapore’s startup ecosystem remains vibrant in 2025, but the path to success has become increasingly complex. With changing consumer preferences and economic conditions, entrepreneurs need more than just a great idea—they need market validation based on solid research. Before investing your resources, make sure you can confidently answer these five essential questions that successful Singapore startups address. 1. Is There Genuine Market Demand for Your Solution in Singapore? Too many Singapore startups begin…

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Blog, Market Research

Essential Types of Market Research for Businesses Today

Market research for business today

Research: the quest for in-depth knowledge and wisdom – Lailah Gifty Akita In today’s dynamic business environment, market research plays a critical role in helping companies understand their customers, competitors, and industry trends. With the right approach, businesses can gather actionable insights to make informed decisions and maintain a competitive edge. To achieve this, organizations rely on various types of market research, each serving a unique purpose. Below are the essential types of market research businesses must consider today. Primary…

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Blog, Market Research

Comprehensive Market Research Services: The Key to Informed Business Decisions

Comprehensive market research services

Market Research is not an add-on feature, it’s a necessity for Business Survival and Business Success  – Pooja Agnihotri In today’s rapidly evolving business landscape, the ability to make informed decisions can mean the difference between thriving and merely surviving. Comprehensive market research services are indispensable tools for businesses aiming to navigate market complexities, stay ahead of competitors, and meet customer needs effectively. By offering deep insights into market trends, consumer behavior, and competitive dynamics, these services empower businesses to…

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Blog, Market Research

The Benefits of Outsourcing Market Research to a Specialized Company

People analysing market research in the office

Market Research is the business equivalent of Look before you leap -John Kaufman Outsourcing market research to a specialized company offers businesses numerous advantages, from gaining access to expert insights to saving time and resources. Conducting market research in-house can be complex and resource-intensive, requiring a blend of technical expertise, analytical tools, and industry knowledge. Specialized market research firms bring these capabilities, helping organizations make informed decisions and focus on their core competencies. Expertise and Experience Specialized market research companies…

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Blog, Market Research

How Market Research Helps in Understanding Customer Preferences

All of your customers are partners in your mission – Shep Hyken Market research plays a critical role in understanding customer preferences, enabling businesses to align their products, services, and marketing strategies with consumer needs and desires. By employing systematic methodologies to gather, analyze, and interpret data, organizations can gain valuable insights into the factors that influence customer behavior, decision-making processes, and satisfaction levels. Identifying Target Audiences Market research begins by identifying the target audience. Businesses need to know who…

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Blog, Market Research

The Role of Data Analytics in Strategic Business Consulting

Business consulting firm

“The role of data analytics in an organisation is to provide a greater level of specificity to discussion”-Jeff Zeanah In today’s data-driven economy, data analytics has become indispensable in strategic business consulting. By harnessing the power of data, consultants can deliver actionable insights that drive decision-making, optimize operations, and enhance competitive advantage. Here’s how data analytics is reshaping the field of strategic business consulting: Enabling Data-Driven Decision Making Strategic consulting relies heavily on informed decision-making, and data analytics provides the…

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Blog, Market Research

How AI Is Transforming Market Research and Consumer Insights

How AI reshaping market research

“There is no doubt artificial intelligence is beginning to fundamentally transform the world of marketing” – John Ennew Artificial intelligence (AI) is revolutionizing market research and consumer insights, reshaping how businesses understand and interact with their customers. By leveraging AI technologies, companies can uncover deeper insights, enhance efficiency, and adapt to rapidly changing consumer behaviors. Here’s how AI is transforming this landscape: Enhanced Data Collection and Processing AI enables the collection and analysis of massive datasets from diverse sources, including…

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Blog, Market Research

How Millennials Are Redefining Market Research Practices in the Digital Age

“Market Research is not an add-on feature, it’s a necessity for business survival and business success” – Pooja Agnihotri Millennials, often referred to as digital natives, are profoundly transforming market research practices in the digital age. Their affinity for technology, innovation, and social media, coupled with their values of transparency and inclusivity, has redefined how organizations gather and utilize consumer insights. Digital-First Research ApproachesMillennials are embracing advanced digital tools to conduct and refine market research. Technologies such as artificial intelligence…